Christmas Delivery Cut-Offs
- Please place your orders as early as possible to give the best chance of pre-Christmas delivery.
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UK Orders: Order before 11:59 PM, Tuesday 16th December for the best chance of pre-Christmas delivery.
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International Orders: Order before 11:59 PM, Friday 12th December for the best chance of pre-Christmas delivery.
- Please note that while we will make every effort to dispatch orders in line with our service level agreements, we cannot guarantee that all items will be delivered in time for Christmas. Delivery times are subject to the Royal Mail/DHL schedule, and may vary based on location and potential postal service delays.
- Once the parcel is with the courier, we are not responsible for any delays, damages, or missing items. Terms and conditions apply.
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UK SHIPPING
|
Standard |
£5.95 |
|
3 – 5 Working Days |
UK Standard Shipping – Royal Mail |
Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your parcel's journey.
PLEASE NOTE:
- We do not split shipments. If your order includes both in-stock and pre-order items, your full order will be dispatched together once all items are available. If you’d prefer to receive in-stock items sooner, we recommend placing separate orders.
- During busy periods or for personalised items, delivery times may be slightly longer. We appreciate your patience and understanding.
European Shipping
|
Standard |
£25 |
|
8 -10 Working Days |
DHL Service |
International (Rest of World Shipping)
|
Standard |
£35 |
|
8 – 10 Working Days |
DHL Service |
We use DHL for all international orders (outside of the UK), ensuring a reliable and tracked delivery service.
PLEASE NOTE:
- During busier periods or for personalised items, delivery times may be slightly extended.
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Any additional customs duties or import taxes are the responsibility of the customer. If applicable, we’ll get in touch regarding any outstanding charges before delivery can be completed.
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We will not be liable for any lost or missing orders that have been signed for at the delivery address, including shared or commercial addresses such as offices, apartments, or reception areas.
SHIPPING RESTRICTIONS
We’re committed to bringing our products to as many locations around the world as possible. However, due to current international regulations and logistical constraints, we are unfortunately unable to ship to the following countries at this time:
· Cuba
· Iran
· North Korea
· Ukraine
· Syria
· Russia
· Israel
· Brazil
This is due to a mix of international regulations, shipping limitations, and other circumstances beyond our control. We’re keeping an eye on things and hope to offer shipping to these regions in the future. If you have any questions, our support team is here to help.